RETURNS & REFUNDS
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
All returns are covered by the customers expense by using self-postage.
Orders may be returned by mail only.
Shipping Charges are non-refundable.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We do not accept returns or exchanges for AndFeelings products not purchased from andfeelings.com (Purchases from third-party retailers, please contact the third-party retailer where you made your purchase for information on their return policy.)
To start a return, you can contact us at firstname.lastname@example.org. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.